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CART Services

Onsite & Remote CART Services

At 3 Bridges Sign Language Services, we provide CART (Communication Access Realtime Translation) to enhance accessibility with real-time text transcription.

Our CART solutions cater to educational institutions, corporate settings, and online events, offering both on-site and remote options.

​New customers must fill out our Rates & Policies to schedule an interpreter. Click the “Get Started” button below.

New Customers ​Get Started
Established Customer Schedule CART

CART Pricing​

Weekdays

$ 135
00/hour
  • Monday - Friday 7am - 5pm
  • 24 hour Cancellation Policy
  • Locally Owned and Operated
  • Certified CART providers
  • Competitive Rates
  • 2 hour minimum for onsite CART requests

Night & Weekends

$ 165
00/hour
  • M-F 5pm - 10pm & Weekends
  • 24 hour Cancellation Policy
  • Locally Owned and Operated
  • Certified CART providers
  • Competitive Rates
  • 2 hour minimum for onsite CART requests

Overnight

$ 200
00/hour
  • M-F and Weekends 10pm-7am
  • 24 hour Cancellation Policy
  • Locally Owned and Operated
  • Certified CART providers
  • Competitive Rates
  • 2 hour minimum for onsite CART requests

CART Pricing​

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Onsite CART Services

  • In an onsite setting, a CART provider is physically present at the event.
  • The CART stenographer uses a stenotype machine connected to a computer to transcribe the spoken words verbatim as they are spoken.
  • The text is then displayed on a screen or other display systems visible to the audience. This setup is common in classrooms, conferences, and business meetings where live participation is crucial.
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Remote CART Services

  • Remote CART works similarly to onsite CART but with the provider not physically present at the location.
  • The CART stenographer listens to the event via an audio link and transcribes the speech in real-time from a remote location.
  • The transcribed text is then sent over the internet and displayed on devices such as computers or tablets, allowing users to follow the proceedings from anywhere. This flexibility is particularly useful for virtual meetings or events involving participants in multiple locations.

FAQs for CART Services

What is CART?

​CART stands for Communication Access Realtime Translation. It is a service that converts speech into text in real time, providing accessibility for individuals who are deaf or hard of hearing.

A trained CART provider uses a stenotype machine, a computer, and specialized software to transcribe spoken words into written text as they are spoken. The text is then displayed on a screen or device for the viewer to read.

CART services are beneficial for people who are deaf or hard of hearing, as well as others who may require enhanced auditory access such as individuals in noisy environments, those with learning disabilities, or non-native language speakers.

CART is used in various settings including educational institutions, workplaces, conferences, public meetings, webinars, stage lectures and performances, and many other venues.

Onsite CART involves the CART provider being physically present at the event. Remote CART means the provider transcribes from another location, and the text is transmitted and displayed to the audience via the internet.

While both services provide real-time text of spoken content, CART is specifically tailored to be verbatim and often includes environmental sounds and speaker identification, which makes it particularly useful for live presentations and interactions as well as educational events.

For onsite CART, you’ll need appropriate display equipment like screens or monitors. For remote CART, participants need a stable internet connection to receive the live text stream as well as screens and monitors.

Yes, the ADA requires public facilities and employers to provide reasonable accommodations, such as CART services and or sign language interpreters to ensure communication accessibility for people who are Deaf or hard of hearing.

Yes, CART services can be customized. For example, the text display can be adjusted in size and contrast to accommodate visual preferences, and additional services like transcription of the event can also be requested.

  1. Hire a CART Provider:
    1. Arrange for a CART provider who will join your Zoom meeting. This provider will need to be able to hear the meeting audio clearly to transcribe it accurately.
  2. Setup Audio for the CART Provider:
    1. Ensure that the CART provider has the best possible audio feed. This might involve using high-quality microphones or setting up a direct audio connection from the meeting’s sound system to the CART provider’s equipment.
  3. Sharing the CART Text:
    1. The CART provider can share their screen, which displays the real-time transcription, with all meeting participants.
    2. Alternatively, the CART transcription can be sent to a separate web-based platform where participants can view the text in real-time. The link to this platform can be shared with the meeting attendees.
  4. Integrate CART in Zoom:
    1. Zoom offers a closed captioning feature where a meeting host can assign a participant to type closed captions directly into Zoom. The CART provider can be assigned this role.
    2. Once assigned, the CART provider will have the ability to type directly into Zoom’s caption box, which appears as subtitles on the video feed for all participants.
  5. Zoom’s Third-Party Captioning Feature:
    1. Zoom also supports third-party captioning services. You can input the streaming URL provided by the CART service into the Zoom captioning settings. This will display the captions directly in the Zoom interface.
  6. Best Practices:
    1. Test the setup before the actual meeting to ensure everything works smoothly.
    2. Inform participants about how to access the captions during the Zoom call.
    3. Consider recording the meeting; Zoom can include these captions in the recording for later review.
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3Bridges CART Rates & Policies

Please read, review and complete the billing information form at the bottom of the page.

Our CART providers bring the spoken word to life with unparalleled accuracy, using state-of-the-art realtime translation systems. Whether for in-person settings or remote solutions we deliver CART services that integrate smoothly with your event’s flow, ensuring inclusivity and engagement for all participants.

Our CART providers are vetted and certified by prestigious bodies to ensure unparalleled service quality. In Texas, certifications are managed by the Texas Court Reporters Association. On a national scale, the National Court Reporters Association (NCRA) provides comprehensive certification and enforces a stringent Code of Professional Ethics for all practicing CART providers.

Please reach out if you have any questions. The 3B team (Whitney, Karah, Trey & Brandon) are always happy to be of service.

Website: 3bridgesaustin.com

Email: [email protected]

Terms & Booking Policies

ONE HOUR MINIMUM FOR REMOTE CART — In accordance with industry standards, all Remote Cart requests are invoiced at one-hour minimum.

TWO-HOUR MINIMUM FOR ONSITE CART — In accordance with industry standards, our On-site CART services include a two-hour minimum charge for every request.

  • One Hour of CART Services: The first hour covers our CART services.
  • Admin/Travel Fee: The second-hour accounts for administrative tasks and/or travel expenses.


Each assignment is billed for at least one hour of CART plus the admin/travel fee, and all services beyond the scheduled time are billed in 15-minute increments. Early dismissal of the CART provider will be billed at the full scheduled time or the two-hour minimum, whichever is greater.

ADMIN/TRAVEL TIME — is determined by the location of the assignment from Austin/Travis County: Examples below,

  • 1 Hour Admin/Travel — Austin/Travis Co area (2 hour minimum).
  • 1.5-Hour Admin/Travel —Kyle, Buda, Cedar Park, Lakeway, and Georgetown (2.5-hour minimum).
  • 2 Hour Admin/Travel — Bastrop, San Marcos, & Marble Falls (3-hour minimum).
    The admin/travel rate for locations not listed above will be determined at the time of booking.


REQUESTING CART

  1. Submit Request: Please submit all requests using the 3B online CART form.
  2. Confirmation Process: Once we receive the request, it will be processed, and a confirmation email will be sent, verifying your request and confirming the details.
  3. Managing Your Request: The confirmation email includes a cancellation link. Please use this link if you need to make any changes to your request.


CANCELLATIONS — Any assignment canceled or changed with less than 24 hours’ notice will be charged for the entire block of time requested per CART provider or the one/two-hour minimum, whichever is greater in the length of time. Cancellations must be made online by clicking the “Cancel Services” button on our website OR in your email confirmation. Cancellations cannot be made by phone or email.

CLIENT NO SHOW — If the client or any person(s) related to the assignment fails to appear, the one-hour/two-hour minimum OR the full-time scheduled, whichever is greater, will apply and the client will be billed accordingly.

TEAM CART PROVIDERS — Some CART requests will require a second or third “team” depending on the nature of the assignment. Example scenarios include legal matters, meetings, trainings, workshops, classroom settings or prolonged assignments. The determination will be made at the time of booking.

SAME-DAY REQUESTS — The invoice will include $50 for all urgent and same-day requests. We encourage our clients to schedule in advance whenever possible, as we cannot always guarantee services on short notice.

HOLIDAY RATES — All requests made on holidays will be billed $200/hr with a two-hour minimum. These rates apply to New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving + Friday, Christmas Eve and Christmas Day. This applies to both Remote & Onsite requests.

BILLING — You will receive an emailed invoice shortly after the completion of the assignment. Invoices will be sent to the email contact you listed on the billing information form when agreeing to our rates & policies. We accept credit cards, checks by mail or ACH bank transfers. Payment is due on receipt. Invoices not paid within 30 days will be charged a late fee of $50 or 10% of the total balance (whichever is greater) every 30 days late. We hate late fees, please pay as agreed upon.

Billing Information

Please complete all information below and press submit

CART Rates & Policies
Company Address
Company Address
City
State/Province
Zip/Postal
Billing Contact Name
Billing Contact Name
First Name
Last Name
Include Area Code
(Where invoice will be sent)
By signing this agreement, you are authorized and accept the terms and conditions listed above.
Typed Name
Typed Name
First Name
Last Name

CART Services Request Form

* This request form is for established clients who have reviewed and signed the Rates and Policies form. This submission is not a guarantee of services. Our team will review this request and respond via email with additional questions and/or confirmation of services. Please email [email protected] with any additional questions.

CART Services Request

CART Services Request

Type of CART Services requested:
If your event is virtual and you have a link or software you are using please list it here.
Client Name
Client Name
First Name
Last Name
Provide any additional details about CART request
Point of Contact for Event
Point of Contact for Event
First Name
Last Name
(999)-999-9999

Maximum file size: 20MB

Example: ppt, flyer, presentation materials
Copy of Rough Transcipt after event ?