Video Remote Interpreting (VRI)
3 Bridges VRI
Needing an interpreter for a virtual medical appointment or business meeting?
3 Bridges works with some of the best ASL certified interpreters nationwide. We offer industry leading services with low rates! VRI Interpreters are available 24/7.
New customers must fill out our Rates & Policies to schedule an interpreter. Click the “Get Started” button below.
Video Remote Interpreting Rates
Weekdays
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Monday - Friday 7am - 5pm
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Additional hours past the 1st hour discounted to $1.00 /per min
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24 hour cancellation policy
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Available on any video platform
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Certified ASL interpreters
Night & Weekend
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5pm- 7am & Weekends
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Additional hours past the 1st hour discounted to $1.50 /per min
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24 hour cancellation policy
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Available on any video platform
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Certified ASL interpreters
Same Day
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Less than 8 business hours notice
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Additional hours past the 1st hour discounted to $1.50 /per min
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24 hour cancellation policy
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Available on any video platform
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Certified ASL interpreters
Benefits of VRI?
Video Remote Interpreting can be useful in many settings for many reasons...
Affordable VRI Pricing
100% Certified Interpreters
Schedule Interpreters 24/7
ADA & HIPAA Compliant
Easy Setup
Just a Click
No
Travel Time
On Demand Service
Instant Access
Convenience
Anywhere & Anytime
How VRI Works
- Businesses/organizations will need to fill out an Interpreter Request form.
- If the organization/business is a new client, 3 Bridges will send new client Rates and Policies for review and signature.
- High speed internet is required. Laptop, tablet, or desktop is suitable for connection.
- 3 Bridges or Client sends VRI link for all parties to connect at scheduled assignment date and time.
FAQs for Video Remote Interpreting
What is Video Remote Interpreting (VRI)?
Video Remote Interpreting (VRI) is an alternative to on-site interpreting which connects you to an ASL interpreter using video. This easy way of securing a certified ASL interpreter only requires a video enabled device and a high speed network connection.
How Does Video Remote Interpreting (VRI) Work?
- New clients will need to review our VRI Rates & Policies and complete the Billing Information at the bottom of the page. Press Submit.
- You will be prompted to fill out an Interpreter Request Form. There is where you will enter the request information, (date, time, nature of request) including as many details as possible.
- Upon receipt of the online request, 3B starts working to match the job with a certified ASL interpreter considering skill level, topic, and Deaf preference.
- 3 Bridges is able to generate a meeting link or we are able to use a link that you provide. All parties will click the link to join the meeting at the start time.
- All attendees will join the meeting: the interpreter(s), Deaf attendee(s) and hearing attendee(s). The hearing client(s) can speak directly to the Deaf client(s) and the ASL interpreter will interpret the full dialogue into ASL. The Deaf client(s) will sign directly to the hearing client(s) and the ASL interpreter will voice the full dialogue in English.
When Should I use VRI?
When on-site meetings between the Deaf and hearing parties cannot happen VRI is a great option. On-site interpreting should always be the first option because visual cues and body language are an important part of sign language. Usually best practice is on-site interpreting.
Who will provide the video Link for VRI?
3 Bridges can provide the business or organization with a link for the scheduled assignment. If the hearing client already has a video meeting scheduled, they can share the link and we’ll pass it along to the ASL interpreter.
What are the equipment and technology requirements?
Check out our VRI Guidelines.
Video Remote Interpreting (VRI) Rates & Policies
Please read through the Rates and Policies and fill out and sign the form.
Nationwide VRI Services w/ Certified ASL Interpreters
- Transparent Rates & No Hidden Fees
- Working w/ over 300+ Certified Interpreters
- Vast Experience in Medical, Business & Educational fields
- Simple Online Scheduling & Superior Customer Service
- Owned, managed and operated by Interpreters
- Interpreters Available 24/7
Please reach out if you have any questions. The 3B team are always happy to be of service.
Website: 3bridgesaustin.com
Email: [email protected]
VRI Rates
Day Rate — $2.00/min with one-hour minimum for VRI appointments between the hours of 7:00am and 5:00pm and scheduled at least 8 (business hours) in advance. This is considered “Day Pre-Scheduled” Appointments. Any time exceeding the minimum hour will be discounted to $1.00 and will be billed by the quarter hour until the completion of the assignment. A typical 1 hour appointment will be billed $120.
Night/Weekend — $3.00/min with one-hour minimum for VRI appointments evenings (past 5:00pm) & weekends and scheduled at least 8 (business hours) in advance. This is considered “Evening & Weekend Pre-Scheduled” Appointments. Any time exceeding the minimum hour will be discounted to $1.50/min and will be billed by the quarter hour until the completion of the assignment. A typical 1 hour appointment will be billed $180.
Same Day Request — +0.50 cents/min with one-hour minimum for VRI requests made with less than 8 (business) hours notice. After the first hour, the rate will be discounted to $1.50/min and will be billed by the quarter hour until the completion of the assignment. We cannot guarantee immediate coverage but we usually can have the interpreter connect in a matter of minutes.
Terms & Booking Policies
* Cancellations: When we receive your request, it is considered confirmed and we will immediately work on scheduling your interpreter. Any assignment cancelled with less than the standard 24 hours notice will be charged for the entire block of time requested per interpreter or the minimum 1 hour, whichever is greater in length of time.
* Client No Show: If the client or any person(s) related to the assignment fails to appear, the 1 hour minimum or the full time scheduled, whichever is greater will apply and be billed accordingly. Interpreters are expected to wait 30 minutes before it is considered a “no show” but can be requested to stay the entire duration if needed.
* Team Interpreters: Some assignments require “team interpreting” which is two interpreters working in “shifts” between 15 to 30 minutes. Example scenarios include meetings, trainings, workshops, classroom settings or prolonged assignments. Due to the physical, logistical and/or mental demands of the work, any assignment greater than 1 hour may require two interpreters. That determination will be made at the time of booking.
* Same Day Requests: All urgent/same day requests (booking made within 8 hours of service) have a higher rate of $3.50/min for the 1st hour then $1.50/min for any additional time. Services are billed in 15 minute increments after the first hour.
* Holiday Rates – All requests made on holidays will be billed $3.35/min with a 1 hour minimum. These rates apply to New Year’s Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving + Friday, Christmas Eve and Christmas Day.
* Billing – You will receive an emailed invoice shortly after completion of the assignment. Invoices will be sent to the email contact you listed on the billing information form when agreeing to our rates & policies. We accept credit card, check by mail or ACH bank transfers. Payment is due on receipt. Invoices not paid within 30 days will be charged a late fee of $50 or 10% of the total balance (whichever is greater) every 30 days late. We hate late fees, please pay as agreed upon.
